Technical Product Manager | UX Engineering Leader

Over 15 years of experience in enterprise SaaS, UX engineering leadership, and front-end platform development. Strong track record of improving product workflows, developing user-centric features, and coordinating global engineering teams. Adept at requirements gathering, stakeholder alignment, and translating technical challenges into actionable product decisions.

CORE COMPETENCIES

Product Strategy | Requirements Definition | UX & Interface Architecture | Cross-Functional Collaboration | Customer Implementation | Workflow Optimization | Agile/Scrum | Technical Documentation | Front-End Engineering | Stakeholder Communication

TECHNICAL SKILLS

HTML, CSS/LESS/SCSS, JavaScript, XML, XSLT, PHP, Perl, Git, SQL Server, MySQL, PostgreSQL, Figma, Axure, Photoshop, Jira, Azure DevOps, Automated Testing, Accessibility, Responsive Design

PROFESSIONAL EXPERIENCE

Re-engineered digital print workflow while educating team on best practices and maintaining an online knowledge base

• Enhanced digital publishing workflow and reduced turnaround times through advanced CSS layout and PDF rendering improvements, on track to save the company $1M per year.
• Created an online knowledge base of several technical documents and wireframes, providing a resource to guide feature development while following established best practices.
• Resolved layout and rendering issues for over 250 reports, facilitating smooth filing with the SEC.
• Led the initiative for a new paged-media rendering solution adopted by the organization, resulting in 75% more efficient document reformatting.
• Contributed code changes directly in Git repository, assisting the core engineering team and accelerating feature delivery.

Led international team supporting custom software configuration, trained new workers, enhanced product offerings

• Managed a global UX engineering team delivering enterprise web implementations for 25+ clients.
• Planned and executed multiple concurrent projects, ensuring delivery within scope, budget, and timelines.
• Partnered with product and engineering teams to shape UI direction and platform enhancements, resulting in a 35% gain in process efficiency.
• Improved product performance on two major product channels by 50% through optimized and best practice frontend coding.
• Improved customer satisfaction by working on-site during initial engagement and discovery.
• Provided smooth code integration with several customers using their own diverse source control environments.

Developed a universal UI and applied it to a legacy suite of web applications

• Delivered complete major and incremental releases for IBM's UI Toolkit, improving the usability of enterprise-scale web-based products.
• Continuously optimized UI components over a regular release cycle, dramatically reducing the time to market for a suite of over 10 web applications.
• Created cross-browser testing environments on virtual machines, increasing efficiency of QA processes by 50%.
• Integrated 5 applications into IBM's enterprise CMS, improving long-term maintainability.